OpsDesk AI | Webhooks

Endpoints3CRM, finance, and form handoffs

Delivered22xx accepted attempts

Retrying1Backoff schedule visible

Failed1DLQ-backed operator review

Endpoint registry

Each endpoint lists owned event types, secret version, and linked ticket context.

Harbour CRM activity synchttps://crm.example.test/hooks/opsdesk

ticket.triagedai.draft.review_required

active · whsec_v3 · Priya

BrightBake finance exception queuehttps://finance.example.test/hooks/exceptions

document.quantity_mismatch.detected

rotating secret · whsec_v2_to_v3 · Morgan

Northbank quote form handoffhttps://forms.example.test/hooks/site-surveys

ai.draft.auto_sent

active · whsec_v3 · Morgan

Retry state is deterministic in the hosted demo; production workers would schedule the next job.

Delivery	Endpoint	Status	Signature	Retry
whd-cctv-001 evt-1024-draft-sent	Northbank quote form handoff tkt-cctv	delivered HTTP 202	`sha256=8a2f5b6c8f3a91e4f0cctv`	none
whd-wifi-001 evt-1025-human-review	Harbour CRM activity sync tkt-wifi	delivered HTTP 200	`sha256=40fbb2a477e12f9d0wifi`	none
whd-invoice-001 evt-1026-document-mismatch	BrightBake finance exception queue tkt-invoice	failed HTTP 422	`sha256=271a73bb4ee01f67invoice`	none
whd-invoice-002 evt-1026-document-mismatch	BrightBake finance exception queue tkt-invoice	retry scheduled HTTP 429	`sha256=3c551dba907def14invoice`	09:42:44

Quote formquote_form.submitted · tkt-cctv
{ siteSizeSqFt: 18000, preferredSurveyWindow: 'Friday 10:00' }
CRM call notecrm.call.logged · tkt-wifi
{ caller: 'Ben Carter', wiredServiceStable: true, affectedFloor: 'second' }